AGC Supervisory Training Program (STP) Unit 2: Communications

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    AGC Supervisory Training Program (STP) Unit 2: Communications

    7 training sessions over 7 weeks

    The Supervisory Training Program (STP) developed by AGC, is designed specifically to meet the needs of the construction industry. Developed, updated, and field-tested by and for contractors, the Program consists of 6 courses that focus on the knowledge and skills that every supervisor must have to be an effective manager of people, time, equipment and materials.

    This course includes the following sessions:
    – Oral and Written Communication: understanding the role of communication; communicating – your role and potential problems; reviewing different types of communication behaviors.
    – Supervisors As Effective Communicators: knowing the components of positive, direct communication; developing better communication skills.
    – Learn To Listen: realizing the importance of the power of being an effective listener, listening skills are an important tool for construction supervisors.
    – Carrying On Conversations: understanding problems other people may have in communicating with you; developing questioning skills that help obtain information.
    – Persuasion, Negotiation, And Confrontation: listening actively to what others are saying; encouraging others in their communication; applying specific skills or reflection, empathy, and nonverbal techniques.
    – Communicate With Your Crew: using questioning, clarification, and feedback skills to understand others better; negotiating solutions to difficult situations.
    – Put It In Writing: Provides you with writing techniques that will increase your effectiveness..
    – Meetings That Work: giving and receiving directions more effectively; communicating skillfully with others – inside and outside your organization.
    – Electronic Communication: encountering special problems when communicating with a group; structuring and leading meetings; ensuring productive communication.
    – Improving Communication: using oral and written communication separately; knowing when a combination will achieve greater effectiveness; combining communication forms to increase the probability of your objective.

    Cost: $210/person for members of AGC, NESCA or ECA
    $260/person for non-members

    Click here to download a registration form

    January 9, 2020 6:00 PM
    February 20, 2020 8:00 PM
    Building Industry Center
    6 Airline Drive
    Albany NY United States
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